“Carol was recommended to us from my wife’s co-worker. We could not be happier with our choice to use her as our agent. We got excellent service in every aspect from Carol. She was always prompt with her responses of all forms – text, email, and phone calls. Not once did we ever have to check in to see about something. If there was information to pass along to us Carol was always ahead of the curve. She also took the time to go over every aspect and answer any questions we had about any part of the process. This helped set my wife at ease being able to understand the process and what we as buyers were being asked to do.
This is the second house we have purchased. I can say without a doubt now that an agent can make or break the experience of buying a home. She was an absolute pleasure to work with. We felt like she was walking with us during each step of the process. We never had to guess at anything or simply go without understanding. Each event was explained and made understood to us. If I had to equate it to something, it would be an analogy like this: With Carol as our agent we flew Virgin First class and were sipping champagne the entire time 🙂 Can’t say enough about her as our agent.”